Types of payment

Bank Transfer

Header: R2 design s.r.l.
IBAN: IT66M0306946690100000006180
Banca Intesa San Paolo, Racconigi, Piemonte Agency
Reason: Indicate the number of order
BIC/SWIFT: BCITITMM

Why use the bank:  

• - The amount exceeds the card limit (the limit varies depending on your card)
• - I did not want to use a credit card
• - I pay 50% immediately and 50% after the mail that tells me that the goods are ready

Paypal and Credit Card

 

PayPal is the payment method most used in e-commerce. Idee-Arredo-not retain your credit card information, is limited to direct you to PayPal secure mode, where you can pay.
When finished you will be transferred back to our site. More information about PayPal PayPal.

Problems with payment or concerns? Call Customer Service Idee-Arredo

 

 

Shipping

Pick in the warehouse

Direct removal of supplies can be carried in our warehouses in Turin. Following the purchase we will advise you to inform you which of our warehouses your product is available. Our warehouses to collect the goods are in Turin Corso Svizzera 185 and Borgaro Torinese on the 10 May. Selecting the Pick in the warehouse also any returns or replacements are made at our office. And 'strongly advised to make the withdrawal from stock and has entrusted to couriers Non-specialized: a courier third non-specialist normally does not show the necessary attention to the movement of furniture and furnishings, also in this case, the furniture from our warehouse to your home travel at your own risk .

Shipping by courier specialist

Idee-Arredo ships with carriers that specialize in furniture and furnishings to ensure product integrity during transport. Delivery is at street level but you can load the delivery plan. All our shipments are made with all-risk insurance coverage.

Shipping courier

This expedition is an optional only for small packages, delivered to street level.

Telephone notice

Once the order is ready to stock, Idee-Arredo send the customer an email alert with the details of the courier charge. The courier may notify you by telephone to advise of day and time slot scheduled for delivery; therefore recommend the inclusion in a mobile phone is always online. Deliveries are Monday to Friday and are "by appointment": the availability of the customer is considered consistent with the courier delivery schedules.

Delivery Time

In Italy, according to the destination delivery times vary from 2 to 10 days. Abroad according to the destination from 7 to 20 days. For more information on our customer service is always available.

Shipping Cost

The Shipping Cost is only visible to Cart after closing the order, because this is calculated based on the destination and the volume on a unit basis of articles in the cart, so it is often possible to add items to your cart without changing the cost.

Supplements for Location details

The specific locations are:

• - Limited traffic zone (ZTL) and historical centers: supplement equal to '80% of the Standard Delivery
• - Smaller islands: Supplement on estimate
• - Unfinished buildings / sites: sites under construction or completed, surcharge of 30% of the Standard Delivery
• - Disadvantaged areas: access to areas of lesser distance from the main distribution centers, listed in 'link uncomfortable place of the transport company is the supplement of € 18.00 per cubic meter on a unit basis.

If you think back to these case studies please contact us before purchase to a better service: any non-reporting prior to purchase, however, leads to billing at time of delivery.

Validity of Guarantee

All products are accompanied by an invoice of sale and is valid for the 24-month warranty against defects in compliance. To make a warranty claim in the immediate period after delivery is necessary to follow the procedure given in the Post-sales also recommend that you read them before delivery to be aware of the various steps to be followed for exercising the rights guaranteed and receive the best care can.

Delivery and Installation Plan

Remember that if you have not added prior to delivery to the plan, the delivery is intended solely to street level. In both cases it is expected the trade-in. Idee-Arredo does not offer assembly services. Most of our products traveling pre-assembled: Assembly normally consists of assembling pieces already defined. If you require a fitting service we "suggest" corporate assembly, which, however, which are autonomous and Idee-Arredo is not responsible.